In a move which will be welcomed with relief by thousands of foreign residents, the Tenerife Cabildo now have trained officers in some Citizens Service Bureaux Offices (CSC - Centro de Servicios al Ciudadano) especially to provide support for foreign residents (English and German speaking).
As well as providing information about the different activities offered by the Tenerife Island Government, the new customer service staff will take care of the standard procedures which local residents have to follow to be entitled to the public services.
In the north, the service will be available at the offices in La Orotava in Plaza de la Constitución Wednesdays and Fridays and in Icod de los Vinos (Calle Key Múñoz) on Tuesdays and Thursdays from 8am-2pm.
In the south the service is available from Mondays to Fridays from 8am-2pm at the CSC office in the Valdés Centre, Avenida Amsterdam in Los Cristianos.
The Citizens Service Bureau is a Cabildo one-stop service point for the public. It gives citizens access to an improved service because all kinds of Cabildo- related services can be dealt with under one roof.
It will be a welcome move for those who struggle with Spanish bureaucracy
One thing worth noting, the CSC offices are NOT tourist information offices.
Thursday 11 June 2009
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